Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
Are your items authentic?
Yes. All items sold at Beans for Luxury are 100% authentic. Each piece is carefully inspected and reviewed before being listed. We do not sell counterfeit or replica items.
Are you affiliated with the brands you sell?
No. Beans for Luxury is an independent reseller of pre-owned luxury goods and is not affiliated with, endorsed by, or associated with any of the brands featured on this website.
What condition are the items in?
All items are pre-owned and sold “as is.” They may show signs of wear. We provide detailed descriptions and photos to accurately represent each item’s condition so you know exactly what to expect.
Do you accept returns or refunds?
All sales are final. We do not offer refunds, returns, or exchanges due to the pre-owned nature of our items.
The only exception is if an item is proven to be inauthentic. In such cases, we will honor a full refund or store credit.
To qualify, the buyer must provide verification from a credible third-party authenticator within 7 days of confirmed delivery (based on the shipping carrier’s delivery date) or pick-up. The item must be returned in the same condition as originally shipped and will be verified upon receipt.
We stand behind the authenticity of every item we sell and are committed to maintaining the highest level of trust and transparency.
How long does shipping take?
We offer free shipping on all U.S. orders via UPS or USPS. Orders are processed and shipped within 5 business days of purchase.
Delivery times may vary depending on location and may be extended during holidays or high-volume periods.
Will I receive tracking information?
Yes. A tracking number will be provided once your order has shipped.
Do you offer expedited shipping?
Yes. Next-day shipping is available for an additional fee. Please contact us prior to purchase to arrange expedited service.
Do I need to create an account to purchase?
No. You can browse and purchase items without creating an account.
Why are your prices lower than retail?
We specialize in pre-owned luxury items, which allows us to offer authentic designer pieces at more accessible prices.
Will I receive the exact item shown?
Yes. You will receive the exact item pictured in the listing.
How can I contact you?
For any questions or support, please contact us at:
admin@beansforluxury.com